Plans and Billing
Understanding Memex's pricing structure, usage tracking, and billing management.
Our current plans are:
You can find more information about the plans in our Pricing page, as well as under Billing in the Memex app.
Understanding Memex Credits
Memex uses a credit-based system that provides transparent pricing for AI development work. Unlike subscription models that charge whether you use the service or not, Memex credits ensure you only pay for actual AI and Compute usage.
This approach aligns costs with value—when you're building actively, you use credits for powerful AI assistance. When you're not building, you're not charged.
This video provides a great overview of the main cost drivers of credit usage, and provides practical tips on how to get the most bang for your buck:
How Credits Work
What Are AI Credits?
AI Credits are Memex's unit of AI computation. Each interaction with the AI consumes credits based on:
Complexity of the request: Simple questions use fewer credits than complex code generation
Context size: Longer conversations require more context processing
Feature utilization: Advanced features like Long Context Mode may use additional credits once a conversation reaches a certain threshold.
Real-Time Usage Tracking
Memex provides transparent usage tracking so you always know your credit consumption:
Usage Indicator:
Located in the bottom-right corner of the interface, including credits used and % of LLM context window.
Updates in real-time as conversation progresses
Indicates when you're approaching context limits
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Credit Balance:
Always visible in your account dashboard
Updates after each AI interaction
Shows remaining credits in your current plan or purchased package
Provides estimates for typical usage patterns
Credit Packs
Additional Credits: If you run out of credits included in any of our paid plans (Build or Scale), you can buy Credit Packs of different volumes. Credit Packs are available in various sizes to fit your needs:
$25
2,500
2,750 (250 bonus)
3 months
$100
11,000 total (1,000 bonus)
12,000 total (2,000 bonus)
6 months
$500
60,000 total (10,000 bonus)
65,000 (15,000 bonus)
6 months
Key features:
Available immediately upon purchase
Stack with monthly plan allocations
Volume discounts on larger packs (bonus credits start at $100)
Scale plan subscribers get 10% more credits
Credit Rollover: Build and Scale plan credits roll-over with the following structure:
Credits included in your monthly subscription payment expire 3 months after they are acquired
Credits purchased from a Pack expire 3 or 6 months after the subscription renewal following the Pack purchase date, based on the size of the pack.
You can see detailed credit usage and expiration dates on the Usage page in the Memex app. You can find it by clicking on your profile picture -> Usage and billing -> Usage
Cloud Credits (Compute Usage)
Cloud Credits measure your usage of Memex's cloud compute features, such as running deployed applications. This is separate from AI Credits, which are consumed during conversations with the AI agent.
Where to view Cloud Credits:
Your Cloud Credits usage is displayed on the Usage page alongside your AI Credits
Navigate to your profile picture -> Usage and billing -> Usage to see both meters
Cloud Credits by plan:
Free
0 (but you can publish apps with rate limits)
Build
75
Scale
250
Cloud Credits reset each billing period and do not roll over. If you need additional cloud compute capacity, please contact us at [email protected].
Usage Optimization
Getting the Most from Your Credits
Efficient Conversation Management:
Start new conversations when context gets large
Use Context Management to optimize AI memory
Break large projects into focused conversations
Commit progress regularly to maintain context
Strategic Feature Usage:
Use Long Context Mode only for complex projects that truly need it, and turn it off when appropriate
Enable Thinking Mode for challenging problems
Leverage Plan Mode for efficient project scoping
Use Custom Instructions to reduce repeated guidance
Project Structure:
Organize projects with clear, focused goals
Use incremental development approaches
Document decisions to reduce re-explanation
Leverage version control for checkpoint management
Support and Questions
Account Issues:
Payment processing problems
Plan change questions
Usage discrepancies
Billing history requests
Contact Methods:
Email: [email protected] for billing-specific issues
Community: Discord for general questions about usage
Account dashboard: Self-service options for common tasks
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